Contact information

Contact Us

We are here to help with any questions about your order, our watches, or the Buy 1, Get 1 Free offer.

Customer Support

Email: support@axtonwatches.com

Average response time: 24-72 business hours.

Support Hours

Monday to Friday, 9am-6pm GMT.

What We Can Help With

  • Order status and tracking
  • Returns and warranty claims
  • Payment issues
  • Address corrections
  • Product questions
  • General store inquiries

Before You Contact Us

To help us assist you faster, please include:

  • Your order number
  • The name used on your order
  • A description of your question or issue
  • Photos, if reporting a product issue

Thank you for choosing Axton.

Free Worldwide Shipping

Every order ships free, no matter where you are.

Customer Support

Questions? Reach us anytime at support@axtonwatches.com.

Buy 1, Get 1 Free

Every watch, every order, while the offer is live.

Secure Payment

Checkout safely with all major cards and digital wallets.