Contact information
Contact Us
We are here to help with any questions about your order, our watches, or the Buy 1, Get 1 Free offer. Every message is answered by a person, in English.
How to Reach Us
- Email: support@axtonwatches.com
- Contact form: axtonwatches.com/pages/contact
Average response time: 1-2 business days.
Support Hours
Monday to Friday, 8:00am-6:00pm (MT).
Saturday, 8:00am-12:00pm (MT).
Closed on Sundays and public holidays.
Messages received outside these hours are answered on the next business day.
Business Details
- Trading name: Axton Watches
- Business address: 412 W 7th St, Clovis, NM 88101, United States
- Contact email: support@axtonwatches.com
- Activity: online retail of automatic skeleton watches, shipped worldwide
Axton Watches operates exclusively online and does not have a physical retail location. Full business registration details are available on written request to the email address above.
What We Can Help With
- Order status and tracking
- Returns, exchanges and warranty claims
- Payment issues
- Address corrections
- Product questions
- General store inquiries
Before You Contact Us
To help us assist you faster, please include:
- Your order number
- The name used on your order
- A description of your question or issue
- Photos, if reporting a product issue
Useful Links
- Shipping Policy - delivery times and costs
- Refund Policy - returns, exchanges and refunds
- Payment Policy - accepted payment methods and security
- Withdrawal Form - EU right of withdrawal
- Legal Notice
Thank you for choosing Axton.